Mission

To provide potential employers opportunities to hire Red River College Business Technology Management (BTM) students to complete a variety of information technology business services.

Scope of Services

Each work package identifies the scope of the services the students will complete.

Out of Scope Services

• Purchasing or implementation of technologies
• Rewriting any of the client’s documentation

Employer Responsibilities

• Assign a sponsor / contact person for RRC Student to work with
• Meet with students on a regular basis
• Provide required documents and access
• Review deliverables and provide feedback

Student Responsibilities

• Review employer documentation
• Provide regular status reports
• Complete identified deliverables and obtain approvals from the employer
• Complete a final presentation and review results with employer

Project Kickoff

RRC Student will conduct a project kickoff meeting with potential employer, to discuss what to expect in the coming weeks, determine meeting schedule, and determine the employer’s requirements.

Stakeholder Identification

RRC Student will work with employer to identify the key stakeholders required for interviews or workshops.

Document Provisioning

At the beginning of the engagement the employer will be required to provide applicable documentation based on project requirements.

RRC Student Questionnaire

The employer will be required to complete the RRC Student questionnaire for information gathering purposes.

Student Engagement

The employer will interact the students 3-4 hours a week.

Provide Feedback

The employer will be required to provide feedback to RRC Student on the deliverables within 5 business work days.

Final Presentation

Students with complete applicable documentation depending on the work package and complete a final presentation to the employer.

A business case is a presentation or a proposal to executives in an organization seeking funding, approval for an activity, initiative, in a program or project.

Scenario: A potential client may want to change/grow or improve the way they do business.  This could potentially take a lot of effort to do. Therefore, before investing a lot of time and money into this process, students can work with the clients and stakeholders to understand their needs and perform the necessary analysis to create a business model, identifying the viability of taking on such a corporate change and a business case.  Other tasks and deliverables are identified below.

Business Model Design

Deliverable: Business Model
A plan for the successful operation of a business – identifies revenue sources, customer segments, products and financing.

Analysis of current state business processes

Deliverable: Current state business process mapping
Identifies and evaluates a business’s current processes – this could be for the whole organization or a specific department

SWOT Analysis

Deliverable: SWOT Analysis Report
A framework for analyzing an organization’s strengths, weaknesses, opportunities and threats.  It is an analysis to understand what is being done well (strength), what is lacking (weakness), where the organization can improve (opportunities) and its risks (threats).

Risk Assessment / Analysis

Deliverable:> Risk Assessment Report
Analyze and identify high risk, why and how the risk might emerge, determine the precautions and corrective action to reduce the risk.

Analysis of the potential future state business processes

Deliverable: Future state business process mapping
The future state business process map provides the client with a road map for how to start improving your current process. The goal of your future state map is to develop a process that eliminates obstacles/redundancies, that were identified in the current state business process map.

Market Analysis

Deliverable: Market Analysis Report
Analyze the size of the market based on the information identified in the business model.  Determine the market need/market value, determine the competition and barriers and restrictions of entering the market and any regulations that must be considered.

Final Presentation and Sign-0ff

Deliverable: Final Presentation
Student final presentation of Business Case completed and approved

A business requirements document is a formal document that outlines the goals and expectations of an organization including the functional and non-functional business requirements needed to design and develop a software application or product.

Scenario: A client may want to upgrade or change the way they do business for example: going from a manual-based operation to an automated information system and business processes.

Analysis of the existing business processes and existing systems

Deliverable: Gathering Requirements Completed and Documented
Through reviewing existing documentation and existing systems to gain an understanding of user’s interactions with the system.
Conducting interviews and observing users as they work step-by-step through the business processes to understand the issues with the current information system and business processes.

Analysis of current state business processes

Deliverable: Current state business process mapping
Identifies and evaluates a business’s current processes – this could be for the whole organization or a specific department

SWOT Analysis

Deliverable: SWOT Analysis Report
A framework for analyzing an organization’s strengths, weaknesses, opportunities and threats.  It is an analysis to understand what is being done well (strength), what is lacking (weakness), where the organization can improve (opportunities) and its risks (threats).

Analysis of the potential future state business processes

Deliverable: Future state business process mapping
The future state business process map provides the client with a road map for how to start improving your current process. The goal of your future state map is to develop a process that eliminates obstacles/redundancies, that were identified in the current state business process map.

Requirements

Deliverable 1: Business Requirements Document (BRD)
A formal document that outlines the goals and expectations of an organization including the functional and non-functional business requirements needed to design and develop a software application or product.

Deliverable 2: Project Plan and Gantt Chart
Based on the information contained in the BRD, develop a high-level project plan and Gantt Chart.

Business Requirements Document

Deliverable: Business Requirements Document and Final Presentation
Business Requirements Document completed, presented to Employer and approved

A comparative analysis in the information technology Employer is a report produced after two things (systems, software applications, etc.) are compared to identify the pros and cons or advantages and disadvantages.

Comparative Analysis

Deliverable: Comparative Report – Findings and Recommendations
A comparative analysis in the information technology Employer is a report produced after two things (systems, software applications, etc.) are compared to identify the pros and cons or advantages and disadvantages. The result of the comparative analysis is a formal report with a summary and conclusion/recommendation of the outcome of the analysis.

Analysis of current state business processes

Deliverable: Current state business process mapping
Identifies and evaluates a business’s current processes – this could be for the whole organization or a specific department

SWOT Analysis

Deliverable: SWOT Analysis Report
A framework for analyzing an organization’s strengths, weaknesses, opportunities and threats.  It is an analysis to understand what is being done well (strength), what is lacking (weakness), where the organization can improve (opportunities) and its risks (threats).

Gap Analysis

Deliverable: Gap Analysis Report
An assessment to identify the difference in performance between software applications or information systems to determine if business needs are being met, and if not, identify the steps needed to ensure the business needs are achieved.

Analysis of the potential future state business processes

Deliverable: Future state business process mapping
The future state business process map provides the client with a road map for how to start improving your current process. The goal of your future state map is to develop a process that eliminates obstacles/redundancies, that were identified in the current state business process map.

Risk Assessment / Analysis

Deliverable: Risk Assessment Report
Analyze and identify high risk, why and how the risk might emerge, determine the precautions and corrective action to reduce the risk.

Comparative Analysis

Deliverable: Final Presentation
Comparative Analysis completed, presentation to Employer and approved

A web application is a software application that uses a web browser and web technology to perform tasks over the Internet.

Web application analysis is performed to identify vulnerability in software before it is implemented.

Work Package Activities

1. Analysis of current functionality

Analyze the current functionality of the website or web application to determine if they are working as designed and intended to be used.

2.Hot Jar Analytics and Heat Maps

Analyze the traffic and drop-off rate on each page.  Determine if users are behaving in a certain way. Identify issues that may cause or lead to users bouncing.

Google Analytics

Analyze the advertising return on investment, track FLASH, video, social networking and applications on website.

4. Design and Layouts Assessment

An analysis of the website to determine if it is achieving the company’s goals and users have a good understanding of who the company is and what they have to offer.  Determine if the website is easy to navigate and if pages load quickly, and if user experience on the website is good nor not.  Determine if the content is readable and useful.  Identify if it is easy to search and results are displayed promptly.

5. Interface Analysis

Analyze and identify interface between applications and software solutions to determine if the components are interacting with each other effectively.

Deliverables

SWOT Analysis

Deliverable: SWOT Analysis Report
A framework for analyzing an organization’s strengths, weaknesses, opportunities and threats.  It is an analysis to understand what is being done well (strength), what is lacking (weakness), where the organization can improve (opportunities) and its risks (threats).

Risk Assessment / Analysis

Deliverable: Report Assessment Report
Analyze and identify high risk, why and how the risk might emerge, determine the precautions and corrective action to reduce the risk.

Documented Results

Deliverable: Website/Web Application Analysis Report (culmination of 1-5)
Website/Web Application Analysis Report with the results from their analysis

Final Presentation

Deliverable: Final Presentation
Website/Web application analysis completion and Final Presentation to Employer

Test application using test cases to find and identify defects in the entire system.  Testing is performed to ensure the high quality of the end product, while reducing costs and saving development time.

Create Use Cases

Deliverable: Use Cases
Helps define test scenarios for the entire software application/system for each transaction from start to end.  Use case depicts how the system is supposed to perform and behave given the pre-conditions, a set of instructions to do with the system, the data and the expected results.  Use cases are based on the business requirements.

Create Test Cases

Deliverable: Test Cases
Test cases define the specification of the inputs, execution conditions, testing steps and the expected results. Test cases are created based on the use case.

Execute Test Cases

Milestone: Test Case Execution Complete
Execute the test cases on the system to verify that the functionality performs as expected, and if not, identify and report the defects.

Identify and report defects

Deliverable: Incident Reports
Report defects for developers to fix the defects and then retest the test case.

Test Progress Reporting

Deliverable: Testing Progress Status Reports
Track the testing progress – how many test cases executed and how many passed/failed, fixed/retest.

Coordinate user acceptance testing activities

Deliverable: UAT sign-off based on acceptance criteria
Monitor and track user acceptance testing activities

UAT Sign-off and Testing Completion

Deliverable: Results and Final Presentation
UAT Sign-off and Testing complete, documented and presented to the Employer