User Experience
User experience (UX) is a growing discipline that focuses on building optimal, human-centred experiences for users of products and services to meet business goals and objectives. Great UX creates value by simplifying processes and achieving desired actions through better usability and positive experiences that improve customer retention.
What We’re Doing
Our Business Technology Management (BTM) students work with clients to design user experiences that not only help clients meet their business requirements and achieve their business objectives but create sustainable experiences that require minimal rework.
During every project at the ACE Project Space, our students design interfaces that reflect clients’ business requirements and provide the most efficient path to completion. Students validate their UX designs and code by performing user acceptance testing and resolving issues clients have reported. Students provide their clients with a continuous feedback loop ensuring improvements can be made throughout the project and in future iterations.
Expertise
Guided by our faculty and staff, students have demonstrated the capability to create experiences that make their software easy and delightful to use.
Student Expertise
From the initial concept to customer validation, students have shown they can build market-ready products and services. When clients request new software features, students create wireframes or low-fidelity prototypes using software and paper-based solutions to rapidly test user interface concepts from a functional perspective and avoid unnecessary development effort. Before release, students have employed a variety of testing options including arranging off-site or remote user acceptance testing and, for a higher degree of precision and enhanced marketability, usability tests with real users at the ACE Project Space.
Faculty and Staff Expertise
Our faculty have consulted UX practices and labs internationally and are continually exploring academic and industry research to ensure students and clients are equipped with the latest UX tools and methodologies for optimizing UX efforts.
Technology
At the ACE Project Space, students have access to software and hardware to perform UX testing.
Balsamiq provides a simple and fast way to create wireframes for client and customer verification. For usability testing, the ACE Project Space uses webcams to record users’ body language and facial expressions. Users are provided with dedicated computers and deskspace while they perform their testing. To provide a controlled environment for UX testing for students, faculty, entrepreneurs and industry, efforts to build a dedicated UX lab are currently underway.
Other Disciplines
Technology Development
Machine Learning
Virtual Reality
Information Security
Business Analysis
Interdisciplinary
RRC Polytech campuses are located on the lands of Anishinaabe, Ininiwak, Anishininew, Dakota, and Dené, and the National Homeland of the Red River Métis.
We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives.