Business Administration grad plays crucial behind-the-scenes role at The North West Company
Jennifer Wilkinson is used to hearing this joking response when she tries to explain just what she does for a living. But the easy-going Category Manager for Over the Counter Drugs at The North West Company (NWC), headquartered in downtown Winnipeg, doesn’t mind.
“It can be confusing – my job is pretty complex. It’s not like saying you’re a teacher, where people understand,” laughs Wilkinson, who graduated from Red River College’s Business Administration program with honours in 2004 and has been with NWC’s Procurement and Marketing department for the past six years. She’s responsible for all merchandising, pricing, shelving, marketing, promotions and sales of over-the-counter (OTC) drugs for the company’s Northern Stores and Giant Tiger stores across Canada.
“Before I started here, I had no idea this job even existed. I guess I had always just assumed that the food magically made its way onto store shelves,” Wilkinson says. She quickly learned there’s actually a lot that goes on behind the scenes, after starting as an assistant category manager for the bakery product segment, then becoming associate category manager for both bakery and dairy.
Being promoted to her latest role was exciting but daunting, because she’s the first person to fill it.
“Because of significant changes within the healthcare system, OTC drugs are becoming an increasingly important business segment for all pharmacy and retail banners. My role was created specifically so The North West Company could take advantage of the fast-paced growth this industry is experiencing,” Wilkinson explains. “I’m responsible for building this category from the ground up, and watching it flourish and grow over the next couple of years.” Read More →