Lauren Cooke (Business Administration, 2004)
Imagine leaving your home of 40 years – the house where you threw down your bags after long days at work, raised your children, held your loved ones and, years later, wept at their passing.
For seniors downsizing to apartments or assisted-living facilities, the act of leaving their home can be a traumatic experience. Fortunately there are people like Lauren Cooke (Business Administration, 2004), owner of Leapfrog Moving Specialists, to make the transition easier.
“When I’ve recreated their living space in a smaller room,” Cooke says, “The look on their face, the happiness at keeping their ‘home’ even though they moved, that’s very rewarding.”
Cooke and her staff of three take care of “the finer things” when helping someone move to a smaller home, consulting with clients and using their own experienced judgements to pack just the essentials while disposing of a life’s worth of flotsam. The job, Cooke says, requires her to balance the roles of mover and counsellor at the same time.
“You have to be understanding and compassionate while still doing your job of getting them moved. I don’t try, I don’t force it, it just kind of happens. I’m attentive and sensitive to what they’re going through.” Read More →