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Program Explorer

Adobe Creative Cloud Installation

Before you begin, essentials for Adobe installation:

  • To use your RRC Polytech Adobe subscription you must use your college email address and password when signing into Adobe.
  • IMPORTANT: Your college email address looks like: username@academic.rrc.ca. Do not enter your college email address as: username@rrc.ca – you will not be able to log in.
  • You will need to have your personal laptop admin password to complete this installation.
  • You can install and use your Adobe subscription on one additional computer. If you try to use the subscription on more than two computers at a time you will be prompted to log out of your Adobe subscription on the other computers.
  • Ensure you install all of the Adobe applications listed in your software email that are required for your courses. Feel free to install any additional applications available within the Adobe Desktop App.
  • If you already have the Adobe Creative Cloud software on your laptop using a personal email address please proceed to: If you already have Creative Cloud installed.

Installing the Adobe Creative Cloud Desktop App

  1. Visit the Adobe website
  2. In the top right corner of the Adobe webpage, select: Sign In.
  3. At the Sign in page enter your college email address. Remember: your college email address is username@academic.rrc.ca and select: Continue.


  1. At the Select an account screen, choose: Company or School Account. You may not see this screen, that is okay – proceed to step 5.
  1. At the RRC Polytech Sign in page enter your college email address and password, select: Sign in.
  2. On the Adobe webpage click on the Apps button located on the left vertical menu. From there, click on Install beneath Creative Cloud, follow the directions for installation.
  1. Once the download for the Creative Cloud app is complete follow the instructions for installation. Once installed use the Creative Cloud app to download and install all the Adobe applications required for your program.

If You Already Have Creative Cloud Installed

There is no need to uninstall your Creative Cloud software, just log out of your personal Adobe account.

  1. Click on the user icon in the top right corner of the Creative Cloud Desktop App and click: Sign out.
  1. When the Sign out popup appears select: Continue.
  2. Follow steps 3, 4 and 5 in the above tutorial to complete the log in process.
RRC Polytech > Program Explorer > Creative Arts Programs > Creative Arts Help Desk > Adobe Creative Cloud Installation

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