Information Technology Solutions

Check your messages from a touch-tone telephone

The message waiting indicator on your desktop telephone will notify you when you receive a new message. To retrieve your messages using a touch‑tone telephone, follow these steps:

  1. Press the Messages button on your telephone to log on to Unity Connection. For additional log on methods and instructions, open the Listen to your voicemail messages webpage.
  2. Use the following keys on your telephone key pad:
    • Press 1 to hear new messages.
    • Press 31 to hear saved messages.

During message options:

Key Action
1 Restart message
2 Save
3 Delete
4 Slow playback
5 Change volume
6 Fast playback
7 Rewind message
8 Pause/resume
9 Fast‑forward
# Fast‑forward to end
#▸# Skip message and save as is

After message options:

Key Action
1 Repeat the message
2 Save
3 Delete
4 Reply
5 Forward
6 Mark it new
7 Skip back
9 Message properties
Cancel playing messages
0 Help

← Back to Staff voicemail user instructions

RRC Polytech campuses are located on the lands of Anishinaabe, Ininiwak, Anishininew, Dakota, and Dené, and the National Homeland of the Red River Métis.

We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives.

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