Forward your voicemail messages by telephone

To forward a voicemail message by telephone, follow these steps:

1. After listening to your message, press 5 to forward it to another recipient.
2. Record an introduction when you hear the tone, and use the following keys as you record:

Key	Action
8	Pause/resume
#	End recording
✱	Cancel
0	Help

3. When you are finished recording, press the # key.
4. Follow the voice prompts to add recipients to your message, and then press the # key to confirm the recipient.
   
   NOTE: When adding a recipient, the system defaults to the “spell by name” format. To change to the “dial by extension” format, press #▸#.
5. Press 1 to add another name, press # to send the message as is, or press 3 for message options. Use the following keys to select message options, and follow the voice prompts to send your message:

Key	Action
1	Change addressing
2	Change recording
3	Set special delivery
4	Review message
#	Send message as is
✱	Cancel message

6. Press the # key to forward the message.
7. After you forward your message, follow the voice prompts to manage your original message.

← Back to Staff voicemail user instructions