Information Technology Solutions

Use your voicemail – shortcut menus

Main menu

While listening to the main menu, use the following keys to manage your message options:

Action Key
Hear new messages 1
Send a message 2
Review saved messages 3▸1
Change set up options 4
Change greetings 4▸1
Turn alternate greeting on or off 4▸1▸2
Edit other greetings 4▸1▸3
Change message notification 4▸2▸1
Choose full or brief menus 4▸2▸3
Change telephone password 4▸3▸1
Change recorded name 4▸3▸2
Change call transfer 4▸4

Sending a message

After recording and addressing your message, use the following keys to manage your message options:

Action Key
Send a message #
Add name 1
Change addressing 3▸1
Change recording 3▸2
Set delivery options 3▸3
Mark message urgent 3▸3▸1
Request return receipt 3▸3▸2
Mark message private 3▸3▸3
Mark message urgent and private 3▸3▸3▸1▸3
Review recorded message 3▸4

NOTE: When adding a recipient, the system defaults to the “spell by name” format. To change to the “dial by extension” format, press #▸#.

During message playback

While listening to your message, use the following keys to manage your message options:

Action Key
Restart message 1
Play message by number (saved messages only) 1▸2
Play previous saved message 1▸4
Play next saved message 1▸6
Save 2
Delete 3
Slow playback 4
Fast playback 6
Rewind message 7
Pause/resume 8
Fast‑forward 9
Fast‑forward to end #
Restore as saved #▸2
Reply #▸4
Reply to all #▸4▸2
Forward message #▸5

← Back to Staff voicemail user instructions

RRC Polytech campuses are located on the lands of Anishinaabe, Ininiwak, Anishininew, Dakota, and Dené, and the National Homeland of the Red River Métis.

We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives.

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