Colleague Finance Year-End this weekend
Due to system maintenance, the College’s online application, registration, and payment systems will be unavailable from 6:00am on July 13, 2024, until approximately 6:00pm on July 14, 2024.
Posted: July 11, 2024
Due to system maintenance, the College’s online application, registration, and payment systems will be unavailable from 6:00am on July 13, 2024, until approximately 6:00pm on July 14, 2024.
Posted: August 31, 2023
Due to system maintenance, the College’s online application, registration, and payment systems will be unavailable from 6:00am on Saturday, September 2, 2023, until approximately 6:00pm on Sunday, September 3, 2023. All other systems, such as Case Log, LEARN, etc., will be available and unaffected during the service period.
Posted: June 19, 2023
Starting from June 30, 2023, at 4pm (CST), and continuing through to July 5, 2023, at 9am (CST), our Future Student Account website (apply.rrc.ca) will be temporarily unavailable. During this period, you will be unable to submit applications for College programs, upload your documents or register for any future student events through the website.
While our Future Student Account website is temporarily unavailable, we recommend taking the following steps to ensure a smooth transition:
At RRC Polytech, we strive to provide the best possible experience for our future students, and we sincerely apologize for any inconvenience caused by the temporary downtime of our Future Student Account website. We appreciate your understanding and patience during this period.
If you have any questions or concerns, please contact our Student Service Centre.
Posted: August 25, 2022
IT Solutions would like to make the College community aware of a resolution to issues with Adobe Acrobat Reader that occurred on August 23.
IT Solutions has identified the issue which caused Adobe Acrobat to be removed on some College workstations/laptops and has completed steps to avoid this issue from occurring on additional workstations/laptops. For some affected by the issue the resolution was a reboot allowing IT systems to repair the issue but this hasn’t worked for all staff. If you were impacted and are still having an issue with opening Adobe Acrobat Reader on your workstation/laptop, please follow the steps below.
Please perform the following actions:
These actions will restore Adobe Acrobat on your computer.
If you require direct assistance from an ITS Staff member on this issue please submit an ITS Service Desk ticket and a staff member will contact you to assist in resolving the issue.
• ITS Help Resources has many self-help categories designed to help you solve common IT issues. ITS adds new pages all the time, so visit this resource often!
• ITS Service Desk is the website to use if you have already explored the Help Resources pages and still cannot find the answer you are looking for. You can submit a new support request to receive help directly from an ITS team member.
Posted: May 11, 2022
As part of RRC Polytech’s ongoing commitment to improve our cyber security posture, Multi-Factor Authentication (MFA) is now available for all RRC Polytech students. We are encouraging all students to get ahead of the curve and implement this additional security feature now, as this will become a requirement later this year.
Multi-Factor Authentication is a process where students will be required to provide a secondary authentication method when logging on to access College resources such as student email, HUB, Office 365 productivity and collaboration tools. Many of you will already have experience using MFA to access services such as online banking, personal email, and social media sites.
Increasingly, bad actors try to compromise accounts to steal personal and financial information, send spam (unsolicited email), malicious software and ransomware. Ransomware is often used to block access to your data until money has been paid. Enabling MFA is an effective way of preventing these types of attacks.
When using MFA, you will initially provide your password and then provide a secondary authentication using a smart phone application. It is a simple and secure process that pairs something you know with something you have and is a great way to protect your college account and your information.
Setting up MFA is an easy process that takes about 10 minutes to complete. The most convenient way to use MFA is with a smart phone and you will need to install the Microsoft Authenticator application.
To setup MFA for your RRC Polytech account, please follow the detailed installation instructions.
Note: RRC Polytech is implementing Multi-Factor Authentication (MFA) for all accounts. MFA will be required for student accounts after November 21. You must setup MFA for your account before November 21 in order to have uninterrupted access to RRC systems and services
If you should experience any issues during the installation, or after installation, please email the service desk at servicedesk@rrc.ca.
Posted: May 14, 2021
In order to quickly address an important security issue, IT solutions made a change to our Multi Factor Authentication (MFA) configuration on May 12th.
If you are experiencing issues receiving RRC emails on your iPhone or iPad please try deleting and re-installing your account. If you require assistance with this please contact the Service Desk.
If you are using an Android device and experiencing issues you will need to install the Outlook for Android application. The instructions can be found here.
If you are having issues connecting to email on your computer, or require further assistance with your smartphone, please contact the Service Desk.
Thank you.
Posted: March 19, 2020
A number of new phishing and online scams have surfaced seeking to take advantage of the public’s concern surrounding COVID-19. Scammers often seek to benefit from health scares and this pandemic has spawned dozens of such campaigns, scaring recipients into clicking on harmful links or attachments in emails, text messages and social media posts.
Examples of COVID-19 Scams
Tips to avoid getting tricked
Be vigilant for Coronavirus-COVID-19 phishing emails and text messages during the coming weeks. If you suspect a message may be a phishing scam, please report it by forwarding the email message as an attachment to phishbowl@rrc.ca
Have a cyber security related question?
Send it to CyberAware@rrc.ca
RRC Polytech campuses are located on the lands of Anishinaabe, Ininiwak, Anishininew, Dakota, and Dené, and the National Homeland of the Red River Métis.
We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives.