Information Technology Solutions

Microsoft Teams Audio Conferencing FAQ

Microsoft Teams includes the audio conferencing feature for those situations where you are unable to connect to a Teams meeting using your computer or your mobile device. People can ‘dial in’ to meetings using a phone instead of using the Microsoft Teams app on their mobile device or their computer.

You can scroll through all of the topics on this page or click the individual topics below:

General Information

When should I use dial in audio conferencing to connect to Teams?

Dial in audio conferencing is available as a backup option when you are unable to connect to a Teams meeting by the Teams app or your browser, or when using a broad connect line. If you are calling long distance you may incur charges.

NOTE: If you dial in to a Teams meeting through your phone, you will not be able to access key features such as chat, video, and screen-sharing.

What are the benefits of Teams audio conferencing?

Dial in conferencing is a fantastic backup option when:

  • Your meeting is intended to be audio only.
  • An individual’s internet connection is limited.
  • An individual is having difficulty joining the meeting via their computer.
  • An external attendee does not have access to our Teams.
  • An individual may experience better call quality if they call into the meeting.
  • An individual finds it is easier and more convenient for their situation.

Who can use dial in audio conferencing at RRC Polytech?

All staff and faculty can create Teams meetings with dial in audio conferencing options. Anyone with the dial in number and Phone Conference ID can access a Teams meeting from a phone.

Who can attend an Teams audio conferencing meeting and who can I hear?

Anyone who has been provided the dial in number and conference ID can join a Microsoft Teams meeting, unless the meeting organizer has locked the meeting.

Whether you dial in using a phone or Microsoft Teams app, you will be able to hear everyone else on the call, and they can hear you. The meeting organizer has the ability to mute meeting attendees.

How many total phone participants can I have in a meeting?

Teams audio conferencing allows up to 250 phone attendees.

Do I need to have Teams installed on my computer to create Teams meetings from Outlook?

You need the desktop Teams application if you want to schedule Teams meetings using desktop Outlook. If you use Outlook on the web, it will be able to connect with Teams on the web. See more on the various configurations here: https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook.

Scheduling Meetings

How does a Microsoft Teams user schedule a meeting with audio conferencing meeting details?

All staff are assigned an audio conferencing license, so when staff create a Microsoft Teams meeting in Outlook or Outlook on the web, the dial in phone numbers and conferencing IDs are added to the meeting invite automatically.
phone numbers and conferencing IDs

Phone Numbers and PINs

Can attendees dial out to international phone numbers when they are in a Microsoft Teams meeting?

Yes, attendees can dial out internationally and invite other callers into a Microsoft Teams meeting.

What phone numbers can I use to join a Teams meeting?

While the default audio conferencing number that is assigned to an organizer is only included in the meeting invite, a caller can use any of the phone numbers that are assigned to your conferencing bridge to join a meeting. The list of phone numbers that can be used to join a meeting is available using the Find a local number link that is included on every meeting invite.

Dial In

Will I incur charges if I dial in long distance to a Microsoft Teams meeting?

When meeting participants dial in to a College Teams meeting from a location that is usually considered a long-distance call, long distance charges will apply.

Microsoft Teams supplies several local numbers to use for various countries, so that long-distance charges are not applied. Click Find a local number in the meeting details under the meeting’s Phone Conference ID, to check if there is a local number available for the country from which you are calling.

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