Communications and Marketing

New Campus Alerting System at RRC Polytech

October 19, 2022

Red River College Polytechnic is committed to providing a safe environment for everyone to work and learn. We are pleased to introduce a new Campus Alerting System to centralize notifications of potential impacts to personal safety. The new system will ensure all members of the college community will be informed in real time with reliable information.

The Campus Alerting System will use multiple channels to consistently share important information to you depending on the type of situation:

  • Broadcasts on hallway speakers
  • Desk phone calls with the same broadcast as the hallway speakers
  • Desk phone display
  • Emails
  • MS Teams
  • Text messages and phone calls on college-issued cellphones and stipends
  • *Coming soon: digital television display and desktop display

Campus Alerts will include a brief description of the situation, instructions to keep yourself safe, how the college is addressing the situation, and updates as the situation is resolved.

SMS Alerts will come from (+1-844-961-4619) and phone call Alerts will come from (+1-608-480-6382). *After November 9, 2022, the SMS Alerts will change to (+1-833-232-5051). Phone call alerts will remain the same. The numbers from which the Alerts are issued are not usually subject to change, so we don’t expect that the number will change again. You can add these numbers to your contacts so you know when an Alert is live.

The introduction of the new Campus Alerting System means we are moving away from the Mobile Safety App.

Staff members will automatically be enrolled in the system on all college-issued devices and emails. If staff members would like to receive alerts on their personal phones, please contact safety@rrc.ca.

Students will receive notifications through academic email, MS Teams if they self-subscribe to the MS Teams channel, and hallway speakers throughout applicable campuses.

If you have any questions, please see the FAQ or contact safety@rrc.ca.

Frequently Asked Questions

What is the RRC Polytech Alerting System?

Red River College Polytechnic is committed to providing a safe environment for all to work and learn. We work proactively to prevent situations that pose a risk or threat to our community. The Campus Alerting System will be used when unforeseen situations arise. Using this system, we will ensure all students, faculty and staff are informed in real time.

We are phasing out the Mobile Safety App to use the Campus Alerting System. The Campus Alerting System centralizes notifications for situations that may affect anyone on any of our campuses. The type of Alert will depend on the severity of the situation. Additional information will accompany the Alert including the location of the situation, instructions on what you need to do to stay safe, what steps the college is taking to address the situation, and follow-up for when the situation is resolved.

Why is the Campus Alerting System important?

The Campus Alerting System notifies the college community of situations that may threaten safety. The messaging will direct the college community on how to respond to these situations.  You will receive the same notification through multiple channels, so there will be no gaps in the information that is sent out. Using multiple channels to send out the same information will ensure that you will receive information regardless of what device you may be using at the time or where you may be located.

What kind of Campus Alerts will be sent?

A Campus Alert can range from:

  • “Sidewalks are hazardous due to the ice. Please be careful when walking on campus.”
  • “There is a medical incident in a building — please avoid this area.”
  • “Mass evacuation of campus is required.”

Campus Alerts will include a brief description of the specific situation and its location, instructions on how to keep yourself safe, how the college is addressing the situation, and updates as the situation is resolved.

How many ways will the Alerts be broadcast?

Communication and redundancy are key in emergency situations. This system notifies users in multiple ways. Depending on the type of alert, you may receive information through:

  • Broadcasts on hallway speakers and desk phones
  • Digital television displays
  • Emails
  • MS Teams
  • Text messages and phone calls on college-issued cellphones and phone stipends

What phone numbers are associated with Campus Alerts?

The Campus Alerting System will broadcast alerts to cellular devices from a unique phone number.

SMS alerts will come from (+1-844-961-4619). If you do not have a college-issued desk phone, and instead have a college-issued cellphone, you may also receive a phone call from  (+1-608-480-6382).

*After November 9, 2022, the SMS Alerts number will change to (+1-844-961-4619). Phone call alerts will remain the same. The numbers from which the Alerts are issued are not usually subject to change, so we don’t expect that the number will change again. You can add these numbers to your contacts so you know when an Alert is live.

Please save these phone numbers as a contact on your cellphone to identify campus alerts.

Is Campus Alerting for all staff, faculty and students?

Yes. All staff, faculty and students are set up to receive alerts while at RRC Polytech campuses.  You may be notified in different ways, depending on the type of Alert.

For staff members, all college-issued devices (cellphones, computers, desk phones) and emails will automatically be enrolled to receive notifications.

Students may receive notifications through one or more of the following methods:

  • Academic email
  • Hallway speakers throughout applicable campuses
  • MS Teams

NOTE: In order to receive notifications through MS Teams, students are required to self-subscribe to the MS Teams channel.

Join the Student Campus Alerting Team Chat by Mobile Device

Join the Student Campus Alerting Team Chat by Computer

If a staff member would like to receive alerts on their personal cell phone, please reach out to safety@rrc.ca.

Will the Mobile safety app still be used?

No. We are moving to centralize notifications using the Campus Alert System.  Safewalk and Saferide can be accessed by contacting Security Services:

NDC

204-632-2323

Roblin Centre

204-949-8305

Paterson Global Foods Institute

 204-631-3381

Manitou a bi Bii daziigae

204-949-8544

RRC Polytech campuses are located on the lands of Anishinaabe, Ininiwak, Anishininew, Dakota, and Dené, and the National Homeland of the Red River Métis.

We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives.

Learn more ›